Essential Management Skills for New Managers: Plan- Motivate-Perform (2 days)

“‘Our People are our Greatest Assets’”


In today’s changing business world and fluctuating economy, managers constantly need to develop new competencies on how to manage effectively their teams and achieve high performance goals. In this challenging business environment, becoming a New Manager is one of the most important and challenging career transitions, as compared to the ‘individual contributor’ role of the past.


This practical and hands-on workshop aims to develop new manager’s foundation managerial skills, assisting them realize their new role and improve the efficiency of their team, using effective Performance Management, Communication, Motivation and People Development tools and techniques.

Who should attend?

This workshop is for all managerial staff and executives who manage and develop other people in their everyday practice and are accountable for their performance and results

By the end of the workshop the participants will be able to:

  • Gain a deeper understanding of new Manager’s roles and responsibilities
  • Identify your personal Management Style
  • Create a positive environment to achieve results with and through your team
  • Plan, Communicate and Monitor organizational goals and objectives to get results
  • Improve your communication skills at work
  • Recognize and apply important elements of the motivational process
  • Be ‘People’ Managers, not only ‘Technical’ Managers
  • Match your leadership style to your employees’ developmental needs
  • Direct and support your team to achieve results
  • Apply delegation to increase productivity and motivation

The training method is a hands-on interactive workshop. The philosophy is to ‘Learn by doing’, using Experiential Learning Techniques. Participants will work on their own competencies using multiple self-assessment tools to identify their strong points and weaknesses, and finally apply all their know knowledge and skills in practice with individual and group exercises, case studies and role-plays.

Workshop Outline

Day 1

 Introduction to Essential Management Principles and Competencies

  • Introduction and Course Objectives
  • Defining and understanding the role and competencies of the effective new Manager
  • Manager’s responsibilities and the expectations of top management, peers and team
  • Identify your Management Style (The Blake and Mouton self-assessment tool)


Managing your own and your team’s Performance

  • Aligning Performance Management with Organization’s Strategic Goals, Objectives and Competencies
  • Differentiate between your responsibilities and those of your direct reports
  • Setting M.A.R.T. objectives and Planning action for you and your team
  • Monitoring results using Performance Indicators (PIs and KPIs)
  • Linking Performance to Training and Development Initiatives


Managing Time Effectively

  • Key principles of effective time management
  • How to organize yourself and your team
  • Avoiding time stealers and procrastination


Effective Communication Skills for new Managers

  • Effective Communication Tools and Techniques:
    • Active Listening skills and techniques (Self-Assessment)
    • Understanding and managing different personality types at workplace. Using behavioral models and tools with Personality Types Model (Self-Assessment Tool and Case Studies)
    • Asking the right questions for improved communication
  • How to plan and conduct effective meetings (Role Play Exercise)

Day 2

Understanding Situational Leadership II® —The Art of leading people though development

  • Being ‘People’ Managers, not only ‘Technical’ Managers
  • How to develop people, value differences and encourage honest communication
  • Develop your leadership style to gain commitment from your employees
  • Match your leadership style to your employees’ developmental needs
  • Apply Directing and Supporting style to guide your Team to success
  • Use delegation as a motivational tool (Role Play Exercise)


Giving Constructive Feedback to Improve individual and team Performance

  • The Motivational Approach to giving positive and constructive feedback
  • Giving Constructive Feedback to inspire action (Role Play Exercise)
  • The triangle of de-emphasizing emotions during feedback meetings
  • Linking feedback to learning and development actions


Motivating your Team to perform

  • Recognizing important elements of the motivational process (Herzberg’s Model)
  • Causes of dissatisfaction in your team
  • Uncover your employees’ motivators and capitalize on them


Planning for Continuing Growth

  • Select and prioritize your own next steps
  • Develop an action plan for continuing professional development